Refund policy

Omni Medspa will exchange or refund a product if it has not been opened, damaged or used. All returned items must be in the original packaging and returned within 7 days of purchase. In cases of allergic reaction, a client can be refunded or credited for their return minus a 20% restocking fee. All reactions must be reported within the first 48 hours of use. Omni Medspa reserves the right to request a Doctors letter and/or photos of the reaction in order to confirm that it was caused by one of our products.